
We had the most positive experience with Newland Floors and Doors. We had a problem with our flooring delivery from Wren and they were not able to supply the extra half of the order that we required. After looking for the most reasonable priced options I called Newland Floors and Doors and Aaron was incredibly helpful. He managed to get our order to us next day, kept us updated throughout and it was by far the cheapest option we found. Floor has now been laid and it is great quality too. Their customer service is amazing. Cannot thank them enough.
I highly recommend Newland Floors and Doors. The entire experience from choosing, buying and receiving the Salcombe Pearl engineered oak flooring was fantastic. Very competitive prices, quick delivery times and very helpful staff who went the extra mile. This is one of the best experiences of online shopping I have had whilst sourcing and purchasing items for our house renovation. Thank you very much Aaron.
If you’re looking for advice on flooring don’t hesitate to contact Newland flooring
I recently dealt with them opened showroom for me to view on Saturday explained everything in detail put my mind at rest about fitting and laying the laminate
Best price I had found very good delivery
Would recommend Newland
I purchased a large amount of hardwood flooring from Newland Floors and had the pleasure of dealing with Aaron who I just say was excellent from start to finish.
I found Newland Floors to be more competitively priced than the larger companies and the service received from Aaron was second to none.
I have no hesitation in recommending Newland Floors and would certainly use them again if I need further products.
Well done guys! 👍
I recently ordered the Woodpecker York Antique Oak wood flooring and unfortunately encountered some issues with the delivery. The product arrived damaged, which was incredibly frustrating as I had planned for it to be installed over the weekend.
However, the team, especially Aaron, handled the situation impeccably. He responded to my complaint quickly and professionally, taking immediate steps to rectify the issue. Replacement packs were arranged and sent out the very next day, ensuring minimal disruption to my plans.
Aaron’s prompt communication, understanding of my inconvenience, and swift resolution were exemplary. Mistakes can happen, but it’s how they’re dealt with that makes all the difference. I’m truly impressed with their customer service and wouldn’t hesitate to order from them again. Thank you for turning a negative experience into a positive one!