Brecon can be installed over concrete, anhydrite, existing wood floor chipboard, ceramic tiles, terrazzo, metal, PVC, linoleum, slate, marble, particleboard, OSB and plywood – but not carpet. Old parquet block floors can also be problematic. Brecon has its own integral underlay, and additional underlay should not be used.

Does my Brecon floor need to acclimatize before installing?

Yes, we recommend allowing your Brecon floor to acclimatize for at least 24 hours before installation. Keep it in the same room where it will be installed, and ensure it remains within the sealed packaging to prevent warping due to temperature changes.

What condition should the subfloor be in for installing Brecon flooring?

The subfloor must be structurally sound, free from dampness, rot, fungal or insect infestation, and debris. Ensure the surface is flat with no uneven areas exceeding 3mm over a 2m span. Hot pipes should be well insulated to prevent localized hotspots that could distort the flooring.

Do I need to leave an expansion gap for my Brecon floor?

Under normal living conditions (15-25°C), no expansion gap is required. However, allow a gap of 2-3mm for Brecon floors in areas with temperature variations beyond normal living conditions, such as conservatories.

How do I clean my Brecon floor?

You can use our cleaning kits for lacquered floors to keep your Brecon floor shining. Alternatively, use a well-wrung damp mop for regular cleaning.

My Brecon floor has a scratch, how can I repair it?

Small scratches and marks on our Brecon range can be concealed with Scratchfix, a quick and easy method to restore scratches on resilient floors.

Do I need additional underlay with my Brecon floor?

No, Brecon floors come with built-in underlay, so additional underlay should not be used to prevent damage to the joints. If you need to raise the height of the floor, we recommend using plywood.

Is Brecon wood-effect or real wood?

Brecon is wood-effect flooring, featuring a stable mineral composite core and resilient, slip-resistant vinyl.

Can I use Brecon flooring in a wet room?

While Brecon is waterproof, prolonged exposure to continuous water is not recommended. It's suitable for bathrooms but not recommended for wet rooms.

Can I use this floor with underfloor heating?

Yes, you can use Brecon flooring with underfloor heating systems.

What type of joint does this floor have?

This floor features easiloc/click-joints for easy installation.

How can this floor be laid?

This floor should only be floated during installation.

What is the wear rating for Brecon flooring?

Brecon flooring has a wear rating of AC4.

What slip resistance rating does Brecon have?

Brecon flooring has a slip resistance rating of R10.

How thick is Brecon flooring?

Brecon flooring is 6mm thick.

All Woodpecker deliveries are made either from Woodpecker's main warehouse or our store in Coleford, Gloucestershire. We keep stock of our most popular lines, so please allow up to 5 working days for standard delivery. All flooring deliveries are curb-side, meaning you will need to carry the goods into your property. If this is likely to be a problem, please inform us at the time of your order to discuss alternative delivery options.

Delivery Details

• Availability: If no one is available to accept your delivery at the provided address, a re-delivery charge will apply when you reschedule.
• Delivery Vehicles: Deliveries can be made in various commercial vehicles, including up to 18-tonne lorries. It is assumed that the property is easily accessible to these vehicle types.
• Access Restrictions: Flooring cannot be delivered to properties with stepped access, flats above the ground floor (regardless of lift access), or left in communal areas. For flats, orders will be left at the ground floor external doorstep. For residential properties with stepped access, flooring will be left at the bottom of the steps. Drivers may need assistance with unloading larger items. If access is likely to be a problem, please inform us at the time of order to discuss alternative delivery options.
• Doorstep Delivery: Doorstep delivery is available for lighter parcels. Depending on the courier, you will receive delivery time updates. Please leave your mobile number when checking out.

If you wish to cancel your order before it has been dispatched, please contact us with your order number and the details of the item(s) you wish to cancel.

Damaged or Missing Goods

In the rare event that you receive damaged goods or there are missing items, please contact us directly as soon as possible so we can resolve the issue swiftly. Please send photos of the damaged products along with your order details within 48 hours of receiving the goods.

Leftover Packs

We offer a full refund for unused and unopened packs of flooring within 30 days of delivery. Unfortunately, we cannot provide refunds after 30 days.

Please note the following conditions for returns:

• All goods must be stored correctly (at ambient temperature, away from moisture) and will be moisture-read on return to Woodpecker. If the moisture reading is outside the 7-11% WME range, a refund will not be issued.
• All goods must be in their original packaging with only clear tape used to reseal packs.
• A £25 collection charge applies to all returns.
• On receipt at Woodpecker, returns will be inspected, and any damaged goods will be deducted from the return value.
• A restocking fee of 20% of the return value applies to all returns. Unfortunately, this fee is beyond our control and is part of our supplier's policy. We will always inform you of this fee prior to your return and will confirm any deductions before arranging collection.