COREtec | Authentics 1200 MB E Richmond

Click LVT Installation Guide

1. Acclimatise the Tiles or Planks: Leave the packs unopened in the room for at least 24 to 48 hours before fitting, at normal room temperature. LVT is far more dimensionally stable than laminate, but it's still good practice, especially if the room has recently been colder or warmer than normal.

2. Prepare the Subfloor: The subfloor needs to be level, clean, dry, and structurally sound. Remove old flooring and repair any cracks or damage, since a rigid click floor will still show through subfloor imperfections over time, even though LVT tends to be more forgiving than laminate.

3. Measure the Area and Allow for Waste: Measure the room and add 5 to 10% extra for wastage on a plank layout, or 15 to 20% if you're laying herringbone, which needs far more angled cutting around the perimeter.

4. Install the Underlay, if Needed: Some click LVT ranges include an integrated acoustic backing already attached to the plank, so check your product's specification before buying a separate underlay. Where one is needed, roll it out and butt the joints together as usual.

5. Lay the Flooring:
For plank: start in the corner of the longest, straightest wall, working left to right, and use spacers around the full perimeter to maintain an expansion gap, typically 5 to 10mm for LVT, smaller than laminate needs, but always check your specific product's guidance. Click each plank into place with the tapping block and mallet, and stagger the end joints between rows by at least 20 to 30cm.
For herringbone: set the room out first. Find the centre point, snap a chalk line down its length and a second line at a true right angle across it, then dry lay a row along these lines to confirm the pattern sits square before locking anything into place. Work outward from the centre in both directions so the final cut pieces land evenly on opposite walls.
In both cases, the floor should float freely, don't glue or fix it to the subfloor.

6. Cutting Tiles or Planks: Standard flexible LVT can usually be cut by scoring firmly along a straightedge with a sharp utility knife and snapping it cleanly along the line. Rigid SPC or WPC core planks are too stiff to snap and need a fine tooth saw or a dedicated vinyl plank cutter instead. For herringbone, mark and number each perimeter piece individually as you go, since the angled cuts are rarely identical from one edge to the next.

7. Finishing Touches: Remove the spacers, then fit skirting or scotia beading to cover the expansion gap and transition strips at doorways where the LVT meets another floor type.

DIY vs. Professional Installation
Plank click LVT is one of the more DIY-friendly flooring types available, thanks to the floating click system and forgiving nature of the material. Herringbone is a different matter, the setting out in step 5 is unforgiving of a wonky start, so while it's still achievable as a confident DIY project, professional installation is worth considering if you're not comfortable measuring and squaring a room precisely.

Can I install COREtec® myself?
Yes. Our rigid planks and tiles use a floating installation method that clicks together with an angle-tap joint, and it's straightforward enough for the average confident DIYer to fit.

What tools do I need to install COREtec®?
You'll need a hammer, a tapping block, and a pull bar, along with 6mm (¼ inch) spacers, a crosscut power saw fitted with a blade suitable for plastics, a pencil, a chalk line, and a tape measure.

Where can I install COREtec®?
Our planks and tiles are 100% waterproof and can be installed in any room of the home, from basement to attic. COREtec® is designed for indoor use only, and must be stored and installed in a temperature controlled environment between 13°C and 29°C.

Does COREtec® come with underlay already attached?
Many COREtec® ranges include a cork underlayment bonded to the back of each plank, adding comfort underfoot and helping with sound absorption without needing a separate underlay. Check the specification of your chosen range to confirm.

Can I install COREtec® over underfloor heating and cooling?
Yes. Refer to the installation manual for detailed guidance and temperature considerations before fitting.

Do I need to leave an expansion gap?
Yes. COREtec® is highly dimensionally stable but can still expand and contract slightly with temperature changes, so leave a 6mm gap next to walls and any adjoining flooring to allow for this movement.

Can I install COREtec® outdoors?
No. COREtec® is designed for indoor use only, and installing it outdoors will void the product warranty.

How do I clean my COREtec® floor?
Wipe or dry mop regularly to remove dirt, dust, and grit, avoiding treated dust mops which can leave a residue that dulls the floor over time. For a deeper clean, use a pH neutral cleaner with no polish or detergent, we recommend COREtec® Daily Cleaner for everyday maintenance and COREtec® Deep Cleaner for periodic deep cleaning. Always vacuum or dust mop before wet cleaning, and avoid vacuums with rotary beater bars, steam mops, and mop and shine products.

Does my COREtec® floor come with a warranty?
Yes. COREtec® offers a lifetime warranty for residential use and a 10 year warranty for commercial use.

Delivery Information
At Newland Floors and Doors, we aim to provide efficient and reliable delivery services. Please read the following information to understand our shipping process and policies.

Stock Availability and Shipping Times
We keep stock of our most popular products. Your order will be dispatched either from our premises or directly from the manufacturer or supplier. Shipping times may vary depending on product availability and type. If your order contains multiple products, please note these may arrive as separate deliveries on different days.

Flooring and Door Deliveries
Once your order is received, we aim to process deliveries quickly. The typical delivery time is between 3 to 5 business days, although it may be longer during peak seasons, weekends, or public holidays. We'll be in touch to confirm delivery details ahead of time so you know when to expect your order.

All flooring and door deliveries are kerbside only, meaning the goods will be left at the kerb or the nearest accessible point to your property, and you'll need to bring them in yourself. Flooring packs are heavy, often 20kg or more, so please arrange help carrying them in, particularly if there's any distance between the kerb and your door. If this could be an issue, please let us know at the time of your order to discuss alternative delivery options

Checking Your Delivery
Please inspect your goods at the time of delivery, before signing for them. If anything appears damaged or you're missing items, note this on the delivery paperwork and contact us straight away. We're unable to accept damage claims made after goods have been signed for as received in good condition.

Important Notes

• Deliveries may be made using various commercial vehicles, including up to 18-tonne lorries. We assume that your property is accessible to these types of vehicles.
• Large quantities of flooring cannot be carried up stairs or into upper-floor properties, including flats above ground floor (even where a lift is available) and communal areas. For flats, your order will be left at the external doorstep on the ground floor. For properties with stepped access, the flooring will be left at the bottom of the steps.
• Drivers may need assistance with unloading larger items. If access is likely to be an issue, please let us know at the time of your order to discuss alternative delivery options.
• Deliveries to certain areas, such as Scotland, the Channel Islands, the Isle of Wight, the Isle of Man, Northern Ireland, and others, may take longer than the usual delivery time.
• We currently only ship within the UK and do not accept orders for the EU or other international locations.

For further assistance or inquiries, please don't hesitate to contact our team.

If you wish to cancel your order before it has been dispatched, please contact us with your order number and details of the item(s) you wish to cancel. 

Damaged or Missing Goods
In the rare event that you receive damaged goods or find items missing from your order, please contact us as soon as possible so we can resolve the issue promptly. Kindly send photographs of the damaged products along with your order details within 48 hours of receiving the goods to info@newlandfloorsanddoors.co.uk.

Leftover Packs
We offer a full refund for unused and unopened packs of flooring within 30 days of delivery. Unfortunately, we cannot provide refunds after this period.

Please note the following conditions for returns:

• All goods must be in their original packaging, with only clear tape used to reseal packs.
• Upon receipt at Floorify, returned goods will be inspected, and any damaged items will be deducted from the refund amount.
• A restocking and collection fee applies to all returns. Unfortunately, this fee is beyond our control and forms part of our supplier's policy. We will always inform you of this charge before processing your return and confirm any deductions prior to arranging collection.

Non-returnable Items
Please note that certain items are non-returnable. The following categories fall under this policy:

• Finishing Touches
• Fitting Tools
• Floor Cleaning & Maintenance Products
• Glues, Adhesives & Sealants
• Stair Nosing's
• Trims & Beading
• Underlays & Barriers
• Outlet Stock